Privacy Policy: What We Collect and Why We Need It

Your privacy matters to us, and this policy explains what personal data we collect, why we collect it, and how we protect it. We gather only what we need to run your account, meet our legal obligations and keep the site secure. You have rights over your data, and we set out how to exercise them below.

What we collect and why

When you register we collect your name, date of birth, email, address and payment details so we can operate your account and process transactions. During verification we collect identity documents to meet anti-money-laundering and age-verification rules. We also record technical data such as your device and usage patterns to keep the service secure and to detect fraud.

We use this information to provide the games and cashier, to comply with our licence conditions, and to support responsible-gambling measures. We do not sell your personal data. Where we share it — for example with payment processors or verification partners — we do so only as needed to deliver the service and under appropriate safeguards.

How we protect your data

We secure your information with SSL encryption in transit and access controls on our systems. Verification data is handled under strict confidentiality, and we retain records only as long as our licence and the law require. No system is perfectly secure, but we apply industry-standard measures to reduce risk.

You can request access to the data we hold, ask us to correct it, or request deletion where we are not legally required to keep it. Contact our support team to make a request, and we will respond within the timeframe the law allows. Managing your marketing preferences is available in your account at any time.

Cookies and choices

We use cookies to keep you signed in, remember your preferences and understand how the site is used. You can control cookies through your browser settings, though disabling some may affect how the site works. By continuing to use the site you consent to the cookies described in this policy.

Data retention and contacting us

We keep your personal and verification data only for as long as our licence and anti-money-laundering rules require, after which it is securely deleted or anonymised. Transaction records are held longer than marketing preferences because the law demands it, but nothing is kept indefinitely without reason. You can ask us what we hold at any time.

To exercise any of your rights — access, correction or deletion where permitted — contact our support team and we will respond within the timeframe the law allows. We may need to verify your identity first, to protect your account from anyone impersonating you. Keeping your data safe includes making sure only you can act on it. If our data practices change in a meaningful way, we will update this page and, where the law requires it, tell you directly.